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CustomMPC and MPCstuff.com are divisions of Minehart Holdings LLC

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

RETURNS AND NOTES:

Please Note: MPCStuff.com/CustomMPC.com is not responsible for ANY damage or problems that may occur while intalling any product we sell. We do not offer any returns on internal products including but not limited to LCD Screens, Drives, Pads, Buttons, LCD windows, PC boards, screws and cables. Drives and LCD screens are tested before shipping. At all times we will help guide you while installing products although we can not guarantee that we will be able to help with all installations. Please keep this in mind when purchasing products from us.

Return Policy: Periodically something will go wrong with a shipment and you may wish to return an item. We will do everything reasonable to satisfy you; please contact us via e-mail or phone to discuss the circumstances before returning any parts. Our customer service department (sales@mpcstuff.com) will issue a Return Authorization Number which MUST accompany any return. Unauthorized returns will not receive credits - and buyer must pay to have item returned to them.

1. No returns will be accepted on open merchandise. 2. No returns will be accepted after 14 days from the Sales date or on special-order merchandise. 3. Electrical items are not returnable under any circumstances. 4. Items which have been installed are not returnable under any circumstances. Just because they did not fix your problem does not make them returnable.

Restocking Fees: While we don't normally charge a restocking fee for authorized returns on in stock items, we reserve the right to charge a 35% restocking charge for any unauthorized or special order retruns.

Shipping Fees on Returns: If an order was shipped with free shipping, and the order is then returned, we reserve the right to charge the customer for the original shipping. Return shipping charges from the customer to us will only be credited in circumstances of incorrect shipment.

Damaged Merchandise: Should any package appear to be damaged at the time of delivery, a claim for damage must be promptly made with the responsible freight carrier.

Disclaimer of Warranties: The factory warranty constitutes all of the warranties with respect to the sale of this item/items. The seller hereby expressly disclaims all warranties either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose. Seller neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of this item/items. MPCStuff.com a division of Minehart Holdings LLC shall have no liability for:

* Any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or inaccuracies in correlating to the site material: * Any errors, omissions, or inaccuracies in or relating to the site material regardless of how caused, or delays or interruptions in delivery * Any decision made or action taken or not taken or not taken in reliance upon the site material * Any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of the our website generally.

In no event shall Instrumental Parts , MPCstuff or CustomMPC a division or Minehart Holdings LLC be liable for any for any special, incidental, consequential, exemplary or punitive damages for any loss of profits, goodwill, use or other intangible losses including in negligence, whether remote, proximate or foreseeable, and whether or not Minehart Holdings LLC has been advised of the possibility of such damages, arising out of or in connection with the use of our products.

Note: Although every effort has been made to insure accuracy within this website, Instrumental Parts , MPCstuff and CustomMPC a division of Minehart Holdings LLC cannot be held responsible for typographical errors.

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information (PayPal)

This information is only for our own use for billing and shipping your products

All of your customer information is completely secure and will not be given to any other party.

Contact Us sales@mpcstuff.com With any questions you may have.

MPCSTUFF.COM ONLINE RMA FORM

 

Shipping Information:

MPCSTUFF and CUSTOMMPC.COM are the same company. CustomMPC.com sells custom units. After purchase you will be emailed within 48 hours letting you know how long your unit will take to ship. Most in stock units should ship within 2-5 days of purchase. If you have any questions in regards to this please let us know.

Please note that at times (usually higher priced orders) we may email you and ask for more info to assist in fraud prevention. 

Please Note: MPCStuff.com is not responsible for ANY damage or problems that may occur while isntalling any product we sell. We do not offer any returns on internal products including but not limited to LCD Screens, Drives, Pads, Buttons, LCD windows, PC boards, screws and cables. Drives and LCD screens are tested before shipping. At all times we will help guide you while installing products although we can not guarantee that we will be able to help with all installations. Please keep this in mind when purchasing products from us.

Shipping times on custom products will be discussed at the time of order.

If items are not available we will let you know within a day of order via email.

Customs/Duty Fees: In no event will MPCstuff.com be liable for any customs, taxes, tariffs, or duty fees associated with your purchase from our company. If you are outside the USA you may be required to pay these. It is up to you as the buyer to research what requirements are in your country. A good resource for this info is - http://www.dutycalculator.com/new-import-duty-and-tax-calculation/